All staff
What the tools do, where they tend to go wrong, what must not be entered into them, and how to check what comes out.
What the package is
Competence, not interpretation
For a government agency or a company that has been asked about its AI competence (what the AI Act calls AI literacy, Article 4) and needs to be able to show what the staff know, a role-based package is the right answer, because it leaves behind both a delivery log and a record of completion per participant that can be checked.
The package gives different roles different training. A case officer who uses an AI tool every day needs something other than a manager who has to approve bringing the tool in, and both need something other than the person who puts the system into operation.
We do not explain the rules to you. That happens on ampliro.com, and there are links further down. This page is about what your people need to know in order to work sensibly with the tools.
And one more thing, which few people say: it is less urgent than you may have been told. We would rather build something you actually use than something you finish before a date.
The question you actually get
It is rarely a legal one
When someone asks about your AI competence, it is almost never a question about legal text. It reads: what do the staff know, and how do you know it?
The first half is a training question. The second is a documentation question, and that is the one that usually has no answer. Plenty of organisations have held a training day but cannot say who took part, what was covered or what it gave them.
The package answers both. The training runs by role. After delivery, three things remain: a log of what was done and who took part, a record of completion per person that can be checked by someone outside the organisation, and a measurement of what the group knew before and after.
What the right level is for your particular roles, and what applies to you as an organisation, are two different questions. We answer the first.
Roles and levels
Not everyone needs to know the same thing
Managers
The same foundation, plus what to ask when a member of staff proposes a new tool, and what to answer when someone asks about it.
System owners and buyers
What separates a tool someone else has built from one you put into operation yourselves, and which questions that raises.
Delivery and documentation
- 1
Mapping the roles
Which groups exist and what they actually do with the tools. Done in the preparation and included in the delivery.
- 2
Delivery
Training by role, on site, live online or as self-paced online training.
- 3
Delivery log
What was done, who took part, when. Written so that it can be shown.
- 4
Record of completion per participant
One per person, tied to the content of their role. Issued digitally and possible to check afterwards, including by someone outside the organisation.
For whoever has to report
Two recipients, one delivery
Whoever has to report upwards needs to know what was done, for whom and when. The individual member of staff needs something that is their own and that goes with them if they change employer.
That is why there are two documents and not one. The delivery log belongs to the organisation. The record of completion belongs to the individual, issued digitally and possible to check by anyone it is shown to.
We call it a record of completion, not a certificate. A certification is issued by an independent body against an established standard, and no established standard exists for general AI literacy.
Practical
The scope depends on how many roles you have and how many people are involved. A package for a hundred people in three roles looks different from one for a thousand in six.
Often combined with online training for the breadth and a workshop for the roles where it has to sit in the hands.
For a municipality or a government agency that has to buy the training formally: we submit tenders in procurements and deliver on call-offs. Tell us how you buy, and we will say what is required from our side.
Common questions about the EU AI Act and AI literacy
AI Act Article 4 says that those who use AI in their operations shall take measures to promote AI literacy among the people who work with it. The requirement covers every AI system regardless of risk level, including AI built into software you already use. Regulation (EU) 2026/1744 made it an obligation to make efforts rather than to guarantee a result, which in practice means you need to be able to show what you have done.
On 2 February 2025, at the same time as the prohibited practices in Article 5. The AI literacy requirement is therefore not something that is coming, it is something that already applies. The high risk requirements sit further ahead, on 2 December 2027 and 2 August 2028, but they concern a limited group of systems and are a different question from what your staff know.
The people who work with AI in the operations. In practice we divide it into three groups: staff who use the tools, managers who have to decide about them, and system owners or buyers who put them into operation. Training the whole workforce at the same level is both more expensive and less useful than training by role.
The EU AI Act prescribes no particular form, so the question is what actually raises AI literacy in your groups. For the breadth, e-learning works well, especially when hundreds or thousands of people are to be reached. For those who decide which tools are brought in it rarely does, because that question calls for reasoning and not just recognition. Most organisations land on a combination.
What you have done, for whom, and when. Because AI Act Article 4 is an obligation to take measures, it is the measures that have to be possible to account for. That is why a delivery log is included in AI literacy training with us, and why every participant receives a record of completion that can be checked afterwards by someone outside the organisation. A training day without documentation is hard to account for later, even when it was good.
No, and nobody can offer one today. A certification is issued by an independent body against an established standard, and no harmonised standards under the EU AI Act have been published yet. The record of completion shows what the person went through and when, and its authenticity can be checked. Anyone promising you an AI certification under the AI Act is promising something the law does not yet contain.
It is set per assignment and there is no price list. The price is driven by how many roles are to be covered and how many people are involved, whether the training runs on site, live online or as self-paced online training, how many sessions there are and how long they run, and how much preparation you want, including the mapping of roles. A package for a hundred people in three roles looks different from one for a thousand in six. Tell us what you have in mind and you get a price in the conversation.
From a single role of a few people up to a whole workforce. The mapping of roles decides how the groups are cut, and the format follows from the size: online training carries the breadth with no fixed ceiling, while the roles where the work has to be in the participants' hands are run as workshops in deliberately small groups. Everyone who takes part receives a record of completion, whichever format they went through.
Yes. AIUC submits tenders in public procurements and delivers on call off. Tell us how you buy and we will say what is needed from our side.
No, and we should not. We train your staff in what they need to know. A legal assessment of your operations, a classification of your systems or a review of which obligations are yours is a different assignment, and that question belongs to Ampliro.
The people you speak with before the assignment are the people you meet in the room. We do not hand over to anyone you have not met.
Yes. The AI literacy package is an assignment for a whole organisation, where we map the roles, run the training per role and leave a delivery log and a record of completion per participant. If only one person is to be trained, for example whoever will run or commission the training internally, there is the open course AI literacy under the EU AI Act instead: three hours online at SEK 3,900 or a full day on site in Stockholm or Gothenburg at SEK 8,400 excluding VAT.